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 HOW TO CREATE A NEW ACCOUNT
 You will need your District account number in order to set up an account with SECURE INSTANT          PAYMENTS.  Below are the step by step instructions for creating an account.      

  1. Click here to go to the Secure Instant Payments Website.                       

  2. Fill out the Personal/Organizational Information form.

  3. Scroll down and create a new username and password.

  4. Click on "I'm not a robot", and then click on the Create Profile button.

  5.  Enter your District account number.  Don't use the decimal point.  Example:  District account number 3524.1 would be entered as 35241

  6. Verify that the owner's name is correct and click on the green "Click here if your Account # is:"

  7. Click on the "Make a Payment".

  8. Under type of payment, click on "Auto Bill-Pay".

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  PHONE PAYMENT SYSTEM

  To make a phone payment, dial 385-489-2210.

 

 

For any issues with your account, call CORE PAYMENTS at 1-800-764-0844 or 435-503-8955.

 

FREQUENTLY ASKED QUESTIONS 

HOW DO YOU BILL?

Culinary water is billed bi-monthly. The amount billed is based on actual usage as read from a water meter. During the winter season, when meters are covered with snow, usage will be estimated. Failure to pay the culinary bill for 4 consecutive months will result in water being shut off.  A warning letter will be sent to the delinquent resident prior to it being shut off. 
 
Irrigation water is billed according to the size of the property as recorded by the County.  Residential accounts have money levied automatically through property taxes at the end of the year for their irrigation payments.  Some accounts such as commercial, HOA, government, and institutional  are still sent bills in the mail for irrigation charges.

WHAT ARE THE WATERING TIMES?
There is no watering between 10:00 a.m. and 6:00 p.m. If found watering during off hours, a warning will be issued for a first time offender. The next subsequent violation will result in a $30 fine. Each subsequent violation will increase by $30 per violation for the entire irrigation season. The violation will be added to the residents account. Failure to pay the violation will result in a tax lien being placed on the property with an additional $30 processing fee.
WHEN DOES THE IRRIGATION SEASON BEGIN AND END?
Typically the irrigation season begins on the Monday closest to April 15th, and ends on the Monday closest to October 15th.  This is subject to change, however.  Certain situations can lead the District to change these dates.  We will notify you when these changes take place.
It is important to have your master valve shut off prior to the turn on date in April in order to prevent flooding.
WHEN ARE YOUR BOARD MEETINGS?
The Board of Trustees meet on the second Wednesday of every month at 4:30 p.m. at the District Office located at 407 W 3100 S.  Public input is always welcome. 
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